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Physical Therapy FAQs

  1. What is Physical Therapy? 
    • Defined : therapy for the preservation, enhancement, or restoration of movement and physical function impaired or threatened by disease, injury, or disability that utilizes therapeutic exercise, physical modalities (such as massage and electrotherapy), assistive devices, and patient education and training.
    • In physical therapy, trained professionals evaluate and treat abnormal physical function related to, for example, an injury, disability, disease or condition.
  2. What is a Physical Therapist?
    • A physical therapist is a trained and licensed medical professional/ Doctor with experience in diagnosing physical abnormalities, restoring physical function and mobility, maintaining physical function, and promoting physical activity and proper function.
    • While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands on techniques, exercises, and equipment to relieve pain quickly and restore your function and to prevent the injury or pain from recurring.
  3. How do I know if Physical Therapy will help me?
    • Come in for a free consultation with one of our doctors. Your PCP or specialist could also recommend it to you based on medical need.
    • You can pick your Physical Therapist, your primary doctor may refer you to a specific clinic but you can always request Sure Cure or bring an “Order” “Referral” or “Script” for PT to our office.
  1. Insurance and Physical Therapy
    Coming with an Order Vs. Coming without a Physical Therapy Order
  • We can treat you on a cash basis and not involve insurance at all- these appointments range from $40- $250 per session, it will vary based on your plan of care. If this is something you may be interested in we highly recommend coming in for your free consultation so we can have a free 15 minutes with you and the doctor to make a game plan before your first Evaluation appointment. We have many cash patients and offer a variety of payment options from payment plans to care credit.
  • Some insurances allow you to come for up to 10 business days without a Physical Therapy Order, this way we could get started and coordinate with your primary care doctor on your plan of care, also depending on your diagnosis 10 business days of Physical Therapy may be all you need.
  • Some insurances will NOT allow us to see you without that Physical Therapy order in hand, so when in doubt ask! We are happy to help you get a Physical Therapy order, we have relationships with primary care doctors all over the DFW area in all areas of specialty and we know how important it is to get you in here and feeling better. We are your advocate and partner here at Sure Cure.
  • Some insurances require us to get “Authorization” this means we will apply to your insurance for authorized sessions. Sometimes that means we will need additional paperwork from you throughout your treatment in order to do so and show your insurance provider “Medical Necessity”. We are on your team and regularly go to bat for our patients with the insurance providers so we can be sure you get the treatment you need.

Insurances we are in Network with

  • AARP
  • Care n Care
  • Cigna PPO
  • Coventry health care
  • First health network
  • Golden rule insurance
  • Molina healthcare of Texas
  • Railroad Medicare
  • Texas Blue Cross Blue Shield
  • Texas Medicaid
  • Texas Medicare
  • Tricare for life
  • Tricare north and south regions
  • United healthcare
  • United resources network
  • USA MCO
  • Veterans Administration
  • WellMed
  • Xl health care improvements plus
  • but we accept so many insurances (and are and they all have umbrellas of companies underneath them so if you are ever unsure give us a call we are happy to look into your benefits for you.
  1. What should I bring to my physical therapy evaluation? 

Great question! We ask that our patients kindly bring the following items with them to the first appointment with us:

  • Photo ID
  • Insurance Card(s)
  • Physical Therapy Order/ Referral/ prescription
  • Any recent reports (MRIs, X-RAY etc)- not required but if you have them they sure can be useful
  • Arrive 15-20 min early to complete paperwork or be sure to do your paperwork ahead of time on our patient portal
  1. What should I wear to the first appointment? 

We encourage our patients to dress comfortably. Athletic wear is highly recommended as it allows you to bend and stretch. You are more than welcome to change into your athletic wear at the clinic before your appointment.

  1. What should I expect on the first visit?

During your first physical therapy appointment with us, you should expect to fill out some patient intake forms (if you have not already done them from home), the front office staff will make copies of your ID, Insurance card(s), Physical therapy order and other documents pertaining to the physical therapy. You will then go back with one of the doctors here at Sure Cure and be evaluated, during that evaluation we will discuss your diagnosis that brought you to us, any other relevant medical history, perform tests and various measurements so we have a starting point, and create a Plan of Care with you for the next 4- 12 weeks.

  1. How often do I have to come for therapy? 

The frequency and duration of the therapy will be determined at the physical therapy evaluation by you and the physical therapist.

  1. How long should I expect the appointments to last? 

The first appointment for the physical therapy evaluation is the longest, which lasts about an hour. The rest of the appointments are expected to last about 45 minutes.

  1. Location & Parking 

Sure Cure is located outside of the Castle Hills neighborhood at the intersection of King Arthur Blvd and N. Josey Ln near the King Arthur Montessori Academy.

We are on the back side of the Medical Complex, when you enter our parking lot circle around the building for our entrance.